Thank you for choosing Vinod V Sharma. We aim to ensure that your order reaches you safely and on time. This Shipping Policy outlines how we process, dispatch, and deliver your products.
1. Order Processing Time
- All confirmed orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an email/SMS confirmation once your order is successfully placed and when it is shipped.
2. Shipping Duration
Estimated delivery timelines:
Metro Cities: 3–5 business days
Non-Metro Cities: 5–7 business days
Remote/Rural Areas: 7–10 business days
Delivery times may vary during festivals, promotional periods, or due to courier delays.
Metro Cities: 3–5 business days
Non-Metro Cities: 5–7 business days
Remote/Rural Areas: 7–10 business days
Delivery times may vary during festivals, promotional periods, or due to courier delays.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- Free shipping may be offered on select products or during promotional campaigns.
4. Tracking Your Order
Once your order is dispatched:
- You will receive a tracking ID and courier partner details via email/SMS.
- You can track the real-time status of your shipment using the provided link.
5. Delivery Attempts
- Our courier partner will attempt delivery 2–3 times.
- If the delivery is not successful (due to unavailability or incorrect address), the order may be returned to us.
- Re-shipping may incur additional charges.
6. Address Accuracy
To ensure timely delivery:
Please provide complete and accurate shipping details, including house number, landmark, and contact number.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Please provide complete and accurate shipping details, including house number, landmark, and contact number.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Damaged, Missing, or Wrong Items
If you receive:
A damaged product,
A wrong item, or A package with missing items,
please contact us within 48 hours of delivery with:
Order ID
Unboxing video (mandatory for damage claims)
Photos of the received product
We will inspect the issue and arrange a replacement or refund as per policy.
8. International Shipping
At present, we do not offer international shipping.
Shipping is available only within India.
Shipping is available only within India.
9. Delay in Delivery
We are not liable for delays caused by:
- Natural disasters
- Political unrest
- Strikes
- Courier operational
- disruptions
- Uncontrollable logistics issues However, we will assist you in tracking and updating your order status.
10. Contact & Support
- Name: Vinod V Sharma
- Email: mail@vinodvsharma.com
- Postal Address: Chennai
- Website: www.vinodvsharma.com
